Q&A

Everything on one Page

1. Introduction:
- Welcome to our FAQ Page
- Learn about our brand and mission
- Browse eye-catching visuals of our products
- Find quick links to shop or learn more

2. About Us:
- Discover our brand story and values
- Learn about our unique service or product offerings
- Meet our team and explore our company history

3. Products:
- Explore our product categories and collections
- View detailed descriptions, pricing, and size options
- Check out high-quality images or videos of each product
- Add products to your cart and make purchases

4. Levels:
- Understand our "Level" system and its significance
- Learn about the different levels and their benefits
- See examples of products available at each level

5. Materials and Sustainability:
- Learn about the materials used in our products
- Discover our commitment to sustainability and eco-friendly practices
- Find care instructions for maintaining product quality

6. Sport Types:
- Explore the sports or activities our products are designed for
- Understand key exercises or activities like Deadlift, Squat, Benchpress
- Access links to articles or resources for further learning

7. Delivery and Returns:
- Get shipping information, including delivery times and costs
- Understand our return and exchange policy, including procedures for ill-fitting products
- Find FAQs related to shipping and returns

8. Contact Us:
- Fill out a contact form for general inquiries or customer support
- Connect with us on social media for updates and news
- Find our physical address and business hours (if applicable)

9. Customer Support and FAQs:
- Explore additional FAQs covering topics like payment methods, order tracking, customization options, and warranty information

10. Blog or News:
- Stay updated with our latest company updates, industry news, or informative articles related to our products and activities

1. Homepage

What is your Story?

It all began with a single question: Can clothing transcend mere advertising platforms for brands? We believe we've discovered a resounding answer: NO. We firmly believe that clothing should represent the essence of the individual wearing it, showcasing their true identity and celebrating their accomplishments.

How can I become a active Community Member.

That's an excellent question! We believe in the importance of representing all facets of our community, which is why we strive to incorporate the achievements of all our community members into our assortment. That's why we introduce a new sport type challenge each month. What's even better is our new "Become Active" feature, allowing you to submit ideas for missing aspects. If your idea is chosen, you'll even receive rewards for your contribution! Learn more about how you can get involved and become active !

How can I benefit from your clothing?

What sets us apart from most other apparel companies is our unique approach to product design. Instead of prominently displaying our logo, our products showcase one of your own accomplishments. What's even more exciting is that this feature can directly benefit you. If you're interested in learning more about how it works and the benefits it offers, we'd love to share this article with you.

What is the inspiration for your clothing line?

In short, what drives our designs is your everyday struggle and dedication to improving in your passion sport. We aim to reflect this commitment in all our clothing designs. Because we believe your personal touch is the most inspiring aspect, we've introduced a feature for you to submit your ideas. This gives you the opportunity to inspire others, and if your idea is chosen, you even have the chance to receive a reward. Learn more about how you can get involved and make a difference.

2. About Us

What is your Mission?

To provide all our community members with the opportunity to genuinely convey their sports achievements through their everyday apparel. To heighten their motivation and enable them to inspire others

Whats sepcial about your products?

On the one hand, our products boast high quality and strive for timeless design. On the other hand, their main specialty lies in the narrative they weave—specifically, your own training journey depicted through them. Learn more.

Can you explain your Products?

We aimed to craft apparel that not only looks good but also showcases your hard-earned achievements and the struggles you've overcome through your clothing. This display is facilitated by our level-system.

Do you have a physical store or showroom?

Not yet, but we are actively working on it. If you want to stay informed about physical locations opening up or pop-up events, please follow us on social media. This way, you won't miss any updates on events and exclusive challenges.

How can I stay updated on new arrivals and fashion trends from your brand?

Follow us on social media to stay informed about updates and receive helpful tips and tricks tailored to your sport.

Are your clothing items designed for specific occasions?

Our current clothing is suitable for everyday wear and can be used during training. However, in the future, we will release a new clothing line designed for active use in all kinds of training activities you can imagine.

3. Products

What Products do you offer?

Currently, our offerings include hoodies, sweatshirts, and t-shirts. However, we have plans to expand our collection with additional products in the future. Our approach is to grow steadily to maintain our quality standards and provide you with the best possible apparel.

Are there any upcoming collections?

Indeed, we're excited to announce that new collections are on the horizon. Specifically, our aim is to introduce one new sport type each month and unveil a new collection every two months. Stay tuned for more updates and fresh additions to our lineup!

Can my Sportype be incuded in your next collection?

While we can't guarantee inclusion in our next collection, we're committed to ensuring that your sport type has the opportunity to be featured in our upcoming releases. Our goal is to provide all our community members with the platform to express their achievements. If you're eager to increase the likelihood of your sport type being introduced, submit your idea. If selected, you may even have the chance to be rewarded for your contribution.

I heared I can submit Ideas for new collections is that true?

Absolutely! We're eager to hear your sport addition ideas. When it comes to our product design, our priority is creating something that adds value to what we can offer our community members, allowing them to truly express their achievements. Your input is invaluable in helping us achieve this goal.

Are there any upcoming collections or limited edition releases?

Yes, indeed, there are upcoming collections in the pipeline. While we can't delve into specifics just yet, we're excited to share a little secret with you. We're already planning to create limited edition products tied to specific sport challenges. Stay tuned for more details and exciting releases!

4. Levels

What does "Level" mean?

The concept of "Level" is almost self-explanatory; while the general term "level" typically refers to challenges that become progressively more difficult as you advance, in the context of our products, it signifies something similar. It represents your sports achievements, which become increasingly challenging as you ascend to higher levels.

Is there a difference between levels?

ndeed, the difference is immense. For example, the challenges at the lowest level may be achievable by around 80% of the population, while those at the highest level can only be performed by less than one percent of the Earth's population. Learn more.

What do all these abreviations mean?

We completely agree with you. At first glance, abbreviations like B4, C1, D3, and so on might seem confusing. However, we assure you they are much easier to understand than you might think. Learn more about them to gain clarity here.

How do I understand the levels?

We understand that the concept might seem confusing at first, but after exploring this page, identifying a level will never be a problem for you again.

Does the sport type have something to do with the level?

Indeed, you're correct. Each sport type has its own set of levels, influencing the stages and difficulties required to attain the corresponding achievements.

5. Materials & Sustainability

What size should I choose?

We offer several methods to help you select the right size for our products, including size charts, fitting types, and real-life imagery. You can find all this information below each product.

What sizes are available?

  •  In most cases, our products are available in sizes ranging from XS to XXL, and for some items, sizes go up to 5XL.

Are your products sustainable and eco-friendly?

  • Our products are manufactured under fair conditions, and we strive to offer eco-friendly choices. To learn more about our commitment to sustainability, please click here.

What materials and fabrics do you use in your clothing?

In our current collections, we primarily use poly-cotton blends or 100% cotton clothing. However, in the future, we plan to create an activewear collection that will include 100% polyester for active wear. You can find specific material information under each product.

How do I maintain my clothing's quality?

That's a great question! We've recently created an entire page dedicated to providing you with free tips and tricks on how to ensure that your clothing lasts a long time and stays in prime condition. Learn more about that here.

6. Sport Types

What types of sports can I qualify for?

 Currently, we offer qualifications in just three categories: lifting, running, and cycling. However, we plan to add more activities in the future. Learn more about each activity here.

What is a Deadlift?

Here, we have linked an article explaining this exercise.

What is a Squat?

Here, we have linked an article explaining this exercise.

What is a Benchpress?

Here, we have linked an article explaining this exercise.

Are there any new sports planned?

Absolutely! With a new sport type being released each month, there's always something exciting to look forward to. Stay tuned for the next release!

Can you incude my sport?

Of course! We're thrilled to announce that we've just implemented a feature for you to submit your sport ideas. With a bit of luck, your idea might get chosen, giving you the chance to receive rewards if it's selected. Learn more about this exciting opportunity.

7. Delivery & Returns

Where does my order come from?

Your order is shipped from one of our facilities, either from Philadelphia or Los Angeles.

Do you ship to my country?

In most cases, we ship to almost every country. However, please note that shipping times may vary depending on your country's location.

How long does my delivery take?

Since most of our products are custom-crafted for you, it may take approximately 7 working days to create and dispatch your order.

How much is shipping?

Shipping costs depend on your order and location. You can find a brief overview of shipping costs here. here

Are there any hidden fees or additional costs?

No, we do not have any additional fees associated with our products.

What is your return/exchange policy if a product does not fit?

If a product doesn't fit, you have a 30-day return timeframe after you have received your product. Note that there might be cases where this isn't the case. For more details, read our return policys.

8. Contact US

Use our contact Form

Click here to acces our contact page.

E-Mail us

In case you have questions you can also email us here: info@cordilite.com

Reach out on our social Media

Become a part of our community and connect with us through social media. We love to hear your ideas and questions, and there will always be someone available to answer them for you. Learn more

9. Customer Support FAQs

How can I pay?

We currently offer the following payment services:

  • Amex
  • Apple Pay
  • Google Pay
  • Klarna
  • Maestro/Master/Visa
  • Paypal

Can I track my orders?

Yes, after you've placed your order, you'll receive an email containing a tracking tool for you to monitor the order status.

Can I customize my products?

While we don't currently have a customizable product assortment, we're already in the development phase of creating one. Stay tuned and follow our newsletter to ensure you don't miss any updates.

10. Blog & News

Our Social Media

Become part of an active community that shares one common goal: working hard to achieve their sports goals and becoming better individuals each day. Learn more about joining us.

Our Blog

We currently don't have a blog, but we're actively working on creating one. Stay tuned for updates!